Privacy Policy | Rose And Radiance We

Rose & Radiance Wellness, LLC | Effective Date: August 18, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. IT ALSO EXPLAINS HOW WE COLLECT AND USE INFORMATION ON OUR WEBSITE AND ONLINE BOOKING PORTAL. PLEASE READ IT CAREFULLY.

Rose & Radiance Wellness, LLC ("we," "us," "our") is committed to protecting your privacy and is required by law to maintain the privacy of your health information. This policy applies to our website, our online booking and client portal (powered by Aesthetic Record), our text/email communications, and in-office and virtual (telehealth) visits.

Part 1: HIPAA Notice of Privacy Practices

How We May Use and Share Your Health Information

Treatment: to provide and manage your care, including intake forms, medical history, and before/after photos.
Payment: to bill and collect payment, including sharing limited information with our payment processor.
Healthcare Operations: for quality improvement, staff training, and practice management.
Appointment Reminders: by phone, text, or email, using the contact info you provide.
Required by Law: when we are legally required to disclose your information.

Uses Requiring Your Written Authorization

Using your before/after photos or testimonials for marketing, or disclosing psychotherapy notes, requires your separate written authorization, which you may revoke at any time.

Your Rights

You have the right to: access and receive a copy of your health record; request an amendment to your record; request an accounting of disclosures; request restrictions on certain uses; request confidential communications; receive a paper copy of this notice; and file a complaint with us or the U.S. Department of Health and Human Services without fear of retaliation.

Our Responsibilities & Changes to This Notice

We must protect your health information, notify you of any breach, and follow the terms of this notice. We may update this notice at any time; the current version is always posted on our website. Questions or complaints can be sent to our Privacy Officer using the contact information at the bottom of this page.

Part 2: Website, Online Booking & Telehealth Privacy Policy

Information We Collect

Contact information: name, address, phone, email.
Health information: medical history, medications, allergies, treatment notes.
Photos: before/after treatment images from in-office or virtual visits.
Payment information, processed securely through our payment processor.
Technical information: IP address, browser type, and cookies from our website/booking page.

We use this information to schedule and provide appointments (in-office and virtual), process payments, communicate about your care, improve our services, and — only with your separate written consent — for marketing.

Text Message & Email Communications

By providing your phone number and email, you consent to receive appointment reminders and updates via text and email.

Message and data rates may apply; frequency varies. Reply STOP to opt out or START/YES to opt back in, and HELP for assistance. Carriers aren't liable for delayed/undelivered messages. We do not sell or share your mobile opt-in data with third parties for their own marketing.

Telehealth, Cookies & Third Parties

Virtual visit information (video, photos, history) is protected the same as an in-office visit. Our site may use cookies to improve your experience — you can control these in your browser. We share information only as needed with trusted service providers, including Aesthetic Record (our EMR/booking platform), our payment processor, and our texting/email service, all of whom are required to protect your information.

Security, Retention & Your Choices

We use administrative, technical, and physical safeguards to protect your information and keep it only as long as required by Tennessee law and medical recordkeeping rules. Our services are not directed to children under 13. You may review or update your information, or opt out of marketing communications, at any time by contacting us below. This policy may be updated periodically; changes will be posted here.

Rose & Radiance Wellness, LLC
120 Dunbar Cave Rd, Clarksville, TN 37043
Email: care@roseradiancewellness.com
Website: www.roseradiancewellness.com

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